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Solutions

Beyond BrokerZen — insurance technology solutions.

When your requirement doesn't fit into an off-the-shelf module, we build. Every solution is designed for an insurance workflow, not adapted from a generic template.

Product

Insurance platform development

Problem
Legacy systems that can't keep up with distribution needs.
SparkMile solution
Modern, modular insurance platforms built for brokers, IMFs and insurers.
Business result
Faster launches, lower ops cost, cleaner data.
Automation

Workflow automation

Problem
Repetitive tasks eating broker hours every day.
SparkMile solution
Automation across quoting, renewal outreach, invoicing and reporting.
Business result
Team capacity redirected from data entry to clients.
AI

AI-based document extraction

Problem
Insurer PDFs are unstructured, formats vary, entry is manual.
SparkMile solution
Layout-aware IDP pipeline extracting fields from any insurer format.
Business result
Under 5 seconds per policy, 70%+ manual entry reduction.
Integration

Insurance APIs & integrations

Problem
Insurers, TPAs and internal systems don't talk to each other.
SparkMile solution
Webhook-based middleware and insurer/TPA integration layer.
Business result
Real-time policy, quote and claim event flow.
Product

Distribution management systems

Problem
POSPs, sub-brokers and agents managed on WhatsApp and Excel.
SparkMile solution
Full DMS — onboarding, hierarchy, targets, payouts.
Business result
Scaled distribution networks without ops chaos.
Workflow

Claims & servicing workflows

Problem
Claims and servicing requests scattered across channels.
SparkMile solution
Structured intake, tracking and status sync with insurer/TPA.
Business result
Faster resolution, happier clients, no dropped tickets.
Finance

Commission & reconciliation

Problem
Insurer statements vs. internal records — a monthly headache.
SparkMile solution
Rule-based reconciliation with variance flagging and payouts.
Business result
Commission leakage identified and recovered.
Analytics

Analytics & reporting

Problem
No single view of the book, agents or performance.
SparkMile solution
Predictive BI — lapse risk, revenue forecast, product mix, agent bench.
Business result
Data-driven decisions, replacing gut-feel Mondays.
Portal

Customer & partner portals

Problem
Clients and partners rely on phone calls for updates.
SparkMile solution
Branded self-serve portals for clients, POSPs and corporate accounts.
Business result
24×7 access, lower servicing load.
Discuss an Insurance Technology Solution
AI & Automation

AI built into insurance operations.

Not headline claims — specific workflows where AI removes real hours of broker effort every week.

IDP AI Agent — live workflow
Policy PDF
policy_hdfc_ergo.pdf · 1.2 MB
Layout-aware OCR
14 regions detected · 340 tokens
Field extraction
policy no · insurer · sum insured · premium · expiry
Validation
cross-check with insurer master · flag anomalies
Structured record
written to BrokerZen · client linked
Policy document data extraction
Layout-aware OCR + NLP for any insurer format.
Automated policy classification
Line-of-business tagging on ingest.
Renewal prioritisation
Lapse-risk scoring to focus broker effort.
Commission discrepancy detection
AI matches statement lines to policy records.
Customer & policy search
Natural-language search across the book.
Document validation
Missing endorsements, wrong sum insured caught early.
Workflow recommendations
Next-best-action suggestions for brokers.
Portfolio insights
Concentration, lapse and revenue trend analysis.
Get started

Ready to modernise your insurance operations?

See how Sparkmile fits your workflow — end-to-end across all six products, or one product at a time.

Book a demo Talk to Sparkmile